As someone who consumes most of her daily doses of new information through the blogosphere (as opposed to traditional media), there are different bloggers I read for different reasons. As I’ve been trying to streamline my process for writing more (and better), myself, I’ve been thinking more and more about what I specifically get out [ Read More ]
Archive for December, 2009
Grumble, Bumble, Facebook Trouble
Posted on Dec - 14 - 2009I was reading an article this weekend, on Entrepreneur.com, and it actually made me a little snarky. In Health Insurance, a 401(k) and…Facebook?, author Justin Petruccelli discusses a new Junior Achievement/Deloitte Teen Ethics Survey in which 58% of teenage respondents stated that the ability to use social networks would be a factor in their decision-making [ Read More ]
Why Customer Service Matters
Posted on Dec - 04 - 2009Many people don’t think about it specifically, but know it intuitively: if you want good customer service, skip the big guys and go to a small company. In Small Business’ Competitive Advantage, I discuss that Customer Service is the magical pixie dust for small business. Think about your normal daily experience: if you need to [ Read More ]
Building a Sales Pipeline
Posted on Dec - 03 - 2009There is nothing harder for a non-salesperson than building a sales pipeline. In Bagging the Elephant I highlight a post about a recent event in NYC, in which entrepreneurs discussed how to build strong enough relationships with larger businesses in order to be taken seriously enough to close deals with them. This is part of [ Read More ]
We Never Called it “Cyber Monday”
Posted on Dec - 02 - 2009I’ve been feeling nostalgic this week. After so many years in ecommerce, supporting catalogers and retailers whose year entirely revolved around the Christmas season, I am almost at a loss for what to do if I’m not running around putting out fires from Thanksgiving weekend up until the week before Christmas. Strange as it seems [ Read More ]
Tis the Season to be Independent
Posted on Dec - 01 - 2009In Deck the Halls with Pink Slips I discuss the November round of layoffs at several big companies. Of course, part of what brought these to my attention is that a dear friend of mine got caught in the pre-holidays cut-backs at Adobe. Even worse, however, was the fact that my friend loved working at [ Read More ]